Overview
This Delivery Policy outlines the methods and timelines for the delivery of digital products and services provided by QuazaAI ("we", "us", or "our"). By purchasing or accessing our software, you agree to the terms outlined in this policy.
Digital Delivery
Since QuazaAI offers digital products and services, there is no physical shipping involved. Upon successful purchase of the software or service, the product will be delivered digitally through one of the following methods:
Email: A confirmation email containing instructions to download or access the software will be sent to the email address provided during the checkout process.
Account Dashboard: The software or service may also be made available for download directly from your account dashboard on our website.
Delivery Timeframe
After a successful transaction, you can expect delivery as follows:
Immediate Access: In most cases, access to the software is granted immediately after payment confirmation. You will receive the download link or login credentials via email.
Email Delivery: You should receive the confirmation email within a few minutes of your purchase. If you do not receive it, please check your spam or junk email folder.
Account Delivery: If applicable, you will be able to access the software directly from your account dashboard immediately after your purchase is completed.
Please note that, in some cases, processing and delivery may take up to 48 hours after payment confirmation. If you do not receive access within this timeframe, please contact us for assistance.
Non-Delivery or Issues Accessing the Product
If you do not receive your software or encounter issues accessing the product, please contact our support team immediately at support@quazaai.com or product@quazaai.com. We will work to resolve the issue and ensure that you receive access to the software as quickly as possible.
Failed Transactions
If your transaction fails, no digital product will be delivered. In such cases, please ensure that the payment details are correct and retry the transaction. If issues persist, please contact your bank or payment provider, or reach out to our support team for assistance.
Refunds and Cancellations
For details on cancellations and refunds, please refer to our Return & Refund Policy. Refunds are typically processed within 7-10 business days, and access to the software will be revoked upon the refund's completion.
Updates and Modifications
We reserve the right to update or modify the delivery process at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review this page periodically for any updates.
Contact Information
If you have any questions regarding this Delivery Policy or experience any issues with your purchase, please contact us at support@quazaai.com or product@quazaai.com.