Return & Exchange Policy

What is your return policy?

We offer a 100% refund on your purchase within 14 days of the purchase date. If you're not satisfied with our software, please contact us to initiate the return process.

To start the return process, reach out to our support team via email at support@quazaai.com or founders@quazaai.com. Our team will get in touch with you to understand the issues you're facing and ensure a smooth refund process.

Return conditions

• The return request must be made within 14 days of the purchase date.
• Refunds will only be processed if the software product is not meeting the stated functionality or if there is a technical issue that we cannot resolve to your satisfaction.

How does the refund process work?

Once you contact us with your return request, one of our support representatives will reach out to you within 1-2 business days. We'll discuss the issue you're facing and attempt to provide a solution or assistance. If you're still unsatisfied after the discussion, we will process your refund within 7-10 business days.

What is not covered under the return policy?

• Refunds will not be issued after 14 days from the date of purchase.
• Requests for refunds on software purchased for reselling purposes or on behalf of third parties will not be accepted.
• If you violate the terms of service or engage in misuse of the software, we reserve the right to decline the refund request.

Support

We are committed to providing the best experience with our software. If you're encountering issues or need assistance, please reach out to us at support@quazaai.com, and we'll do our best to resolve your concerns.

For further assistance, feel free to contact us at support@quazaai.com or product@quazaai.com.